Returns

Returns & Refunds

Would you like to request a return? You can submit your request directly through your Omorfia customer account.

1

Log in to your account

Access your Omorfia customer account using the email address associated with your order.

2

Select your order

Open the order concerned and select the item or items you would like to return.

3

Submit your return request

Indicate the reason for your return and submit your request. Our team will review it and send you the next steps by email.

4

Return and refund

Once your return has been approved and received, the refund will be processed according to our refund policy.

Returned items must comply with the conditions set out in our Refund Policy. If you need assistance, contact us at contact@omorfiabijoux.com.